Employment

Intake Coordinator

We are seeking a full-time, bilingual (English/Spanish) Intake Coordinator with a genuine desire to support immigrant communities by ensuring that they feel welcome, informed, and empowered from their first contact and throughout their journey with BIC. Responsibilities include greeting clients, answering inquiries about BIC’s services and local resources, scheduling consultations and appointments, managing client information, maintaining office organization, working with volunteers, and assisting with events. 

This is an hourly position requiring 40 hours per week. Professional training on immigration procedures and relevant legislation will be provided. Long-term commitment sought. May occasionally be required to work in the evenings and weekends for special events. 

To Apply:
Interested candidates should submit their resume to director@berkshireic.org with "Intake Coordinator Application" in the subject line. In lieu of a cover letter, please submit detailed answers to the following questions:

  1. What excites you most about this role and about serving the Berkshire immigrant community? 

  2. Tell us about any experience you have working with immigrants or individuals with diverse cultural backgrounds. 

  3. What does it mean to you to feel welcome or understood? 

Full Job Description: Intake Coordinator


Assistant Case Worker

We are looking for a full-time, bilingual Assistant Case Worker (English and Spanish) eager to learn, train, and become accredited by the Department of Justice (DOJ) to represent clients on US Citizenship and Immigration Services (USCIS) applications and give legal advice to those seeking immigration benefits in the US and education on civil rights.

This is a hybrid hourly position requiring 30 hours per week, with plans to increase to 40 hours upon receiving accreditation, coupled with consideration for a promotion. Professional training on immigration procedures and relevant legislation will be provided. Long-term commitment sought. May occasionally be required to work in the evenings and weekends for workshops or special events.

To Apply:
Interested candidates should submit their resume to director@berkshireic.org with "Assistant Case Worker Application" in the subject line. In lieu of a cover letter, please submit detailed answers to the following questions:

  1. What excites you most about this role and about serving the Berkshire immigrant community?

  2. Tell us about any experience you have working with immigrants or individuals from diverse cultural backgrounds.

  3. What do you think are the most important qualities for a caseworker to have in serving immigrants, and how do you exemplify those qualities?

Full Job Description: Assistant Case Worker


Volunteering

Interested in volunteering at the Berkshire Immigrant Center? Visit our Volunteer page to learn more.


The Berkshire Immigrant Center is an equal opportunity affirmative action employer with a long-standing commitment to celebrating diversity. BIC is committed to creating an inclusive and equitable environment for all.